E-Bikes & Bikes Customised to You
Dustin Gyger
Updated On: November 7, 2026
Why Reading About an eBike Only Gets You Halfway There
Most people start shopping for an eBike the same way they shop for anything else these days. They open a laptop, scroll through product pages, compare frame sizes and battery ranges, read reviews, and slowly narrow the field. That research matters. It's how you figure out what's out there, what fits your budget, and which features you actually care about.
But there's a point where the spec sheet stops being useful. A listing can tell you the standover height of a frame down to the inch. It can't tell you whether your shoulders will tense up after ten minutes of riding. A photo can show you the shape of a handlebar. It can't tell you whether that shape puts your wrists at a comfortable angle or leaves them aching by the end of the block.
That's the point Diane, a sixthreezero rider, made when she walked us through a few bikes on the showroom floor. Her message was simple: do your homework, then come sit on the bikes. "Visuals and reading about dimensions and different features is one thing," she said, but actually experiencing how these bikes work and how they differ from one another is what makes the purchase feel right.
This article takes her walkthrough and expands on it. We'll cover the research that's worth doing before you ever leave the house, the specific things to pay attention to once you're sitting on a bike, and why a few minutes of riding can save you from months of regret. Whether you're brand new to electric bikes or upgrading from an older model, the goal is the same: end up on a bike you love riding, not one you tolerate.
Before we talk about test rides, let's give research its due. Walking into a showroom with no idea what you want can be overwhelming, and it's easy to get distracted by whatever looks nicest under the lights. A little prep work turns a test ride from a browsing session into a focused comparison.
Start with how you plan to ride. Are you cruising around the neighborhood, running errands, commuting, tackling hills, or riding trails? Someone who wants a relaxed loop around the park is shopping for a very different bike than someone who wants to climb steep grades on gravel. Write down the two or three rides you picture yourself doing most often. That list will shape everything else.
Next, think about your body and any limitations you're working around. Height matters, of course, but so do things like knee or hip flexibility, balance, back comfort, and hand strength. If swinging a leg over a high bar is a struggle, you'll want to focus on step-through frames. If balance is a concern, it may be worth looking at electric trikes alongside two-wheelers.
Then build a shortlist. Browsing sixthreezero's full range of electric bikes is a good starting point, and filtering by style, such as comfort eBikes or electric cruisers, helps narrow things down quickly. If you'd rather have a person help you sort through the options, the Get Fitted page connects you with a real fit specialist who can point you toward bikes that suit your height and riding style.
By the end of this stage you should have a handful of bikes, maybe three or four, that look right on paper. That's exactly where Diane started. She had her list of "pre-qualifications," the boxes a bike needed to check. The test ride is where you find out which of those finalists actually earns a spot in your garage.
The first thing Diane pointed out on the bike in front of her was the low step-through frame. "I love that," she said, and plenty of riders feel the same way.
A step-through frame drops the top tube low enough that you can walk into the bike rather than swinging a leg over it. That sounds like a small convenience until you think about how many times you mount and dismount on an ordinary ride: at stop signs, at the coffee shop, at the end of the driveway, at the trailhead. Each of those moments is a chance to catch a foot, lose balance, or strain a hip. A low frame takes most of that risk away.
Diane put it plainly when she moved to a second bike with the same design. With a step-through, she said, she doesn't worry about tripping as she gets on. That peace of mind adds up. Riders who feel nervous about mounting tend to ride less, and riders who ride less never get the benefits they bought the bike for.
You can browse sixthreezero's step-thru electric bikes to see how varied this category is. Even among step-through models, though, the height of that low point differs, and so does the way the frame curves. Some feel almost like stepping over a curb; others feel more like stepping over a small box. This is one of those details that's hard to judge from a photo and obvious the moment you try it in person.
When you test ride, deliberately practice getting on and off several times. Do it the way you would in real life, maybe while holding a bag or wearing the shoes you usually ride in. If it feels effortless every time, that's a strong sign. If you find yourself thinking about it, keep looking.
The second feature Diane liked on the first bike was pedals set farther forward than on a traditional bicycle. This is a hallmark of comfort-oriented designs, and it has a real effect on how a bike feels.
On a conventional road or mountain bike, the pedals sit roughly beneath the seat. That positions you to push down with a lot of force, which is great for speed and climbing but puts more weight on your hands and leans your torso forward. When the pedals move forward, the geometry changes. You sit more upright, your weight settles back into the saddle, and you can usually put your feet flat on the ground at a stop without leaving the seat.
Many riders find this position far easier on the lower back, neck, and wrists. It also tends to feel calmer and more controlled, especially for people returning to cycling after years away.
Here's the catch Diane mentioned, though: forward pedals are not one fixed thing. On one bike the pedals might be a few inches forward, on another considerably more. You might look at a product image, see that the pedals are forward, check that box, and then discover in person that "the pedals aren't as far forward as I thought it would be after looking at it on the website." Her words, and a common experience.
When you sit on the bike, pay attention to your legs at the bottom of the pedal stroke. You want a slight bend in the knee, not a locked leg and not a cramped one. Then pay attention to your upper body. Does the pedal position let you sit up comfortably, or are you still leaning forward? Those two checks will tell you more than any diagram.
If there's one moment in Diane's walkthrough that captures the whole argument for test riding, it's what happened with the handlebars.
Both bikes she compared had step-through frames. Both had adjustable seats. On paper, they checked many of the same boxes. But when she sat on the second bike, she noticed something right away: the handlebar position felt better. She liked having her elbows a little lower, and that bike's bars let her do that. "To me, this is a very comfortable stance," she said.
She was quick to add that the first bike is a great eBike too. It wasn't a matter of one being better than the other. It was a matter of which one fit her body. "Maybe that's just my body makeup," she said, and that's exactly the point. Handlebar preference is personal in a way that's almost impossible to predict from a listing.
Handlebars vary in several ways: how high they sit, how far back they sweep toward you, how wide they are, and the angle of the grips. A swept-back cruiser-style bar brings your hands closer and lets you sit tall. A flatter, straighter bar stretches you forward a little and can feel sportier. Some bars are adjustable through the stem, some less so. Each change shifts weight between your hands and your seat and changes the angle of your wrists, elbows, and shoulders.
During a test ride, hold the grips for longer than feels necessary. Ride for a few minutes, then check in with your body. Are your shoulders creeping up toward your ears? Are your wrists bent at an awkward angle? Do your hands feel like they're carrying too much weight? Small discomforts in the first five minutes often become real pain on a forty-five-minute ride.
Diane said something during her walkthrough that's worth pausing on: "With comfort comes confidence."
It's easy to treat comfort as a luxury, a nice extra on top of the important stuff like motor power and battery range. But comfort is what determines whether you ride at all. A bike that makes you feel stretched out, perched too high, or uncertain at stops will make you hesitate every time you think about going for a ride. A bike that feels natural makes you want to get on it.
Confidence also affects safety. A rider who feels in control is more relaxed, scans the road better, and reacts more smoothly. A rider who feels awkward is often gripping hard, staring at the front wheel, and tensing up at every bump. The same bike with the same motor can feel completely different depending on whether it fits you.
That's why Diane said she would probably feel more comfortable on the second configuration, even though both bikes were good. The difference wasn't in the specs. It was in how her body responded. And the only way to find that out was to sit on both.
At five foot four, Diane had the seat on her test bike lowered all the way. She noted she could probably raise it a bit if she wanted, but she prefers it low for a specific reason: she likes being able to simply sit down and put her feet on the ground when she stops.
This is one of the most common preferences among comfort riders, and it's worth knowing about yourself before you buy. Some riders want a seat height that gives them the most efficient pedal stroke, even if it means tipping the bike or sliding forward off the saddle to touch the ground. Others want to stay seated at every stop with both feet planted. Neither approach is wrong, but they lead to different bikes and different setups.
All of the bikes Diane looked at had adjustable seats, which is standard, but the range of adjustment differs from model to model. A bike that fits a tall rider beautifully may not go low enough for a shorter one, and vice versa. Frame geometry also plays a role: a bike with a lower overall frame and forward pedals can let you sit lower while still getting a decent leg extension.
Test it directly. Set the seat where you think you'd ride it, then stop and see whether you can put your feet down comfortably. Adjust and try again. Also notice the saddle itself. Diane mentioned wanting to "feel what the seat looks like," and that's no small thing. Saddle width, padding, and shape matter a lot on longer rides. If you love everything about a bike except the saddle, that's fixable, and sixthreezero carries replacement seats, but it's better to know going in.
Diane asked a question in her video that a lot of riders never think to ask: does your body feel like it's in line?
What she means is the overall relationship between your seat, your pedals, and your handlebars. When all three are in good balance, you sit naturally. Your back is relaxed, your arms have a slight bend, your legs move freely. When they're out of balance, something feels off even if you can't name it right away. "Sometimes you can sit on a bike and it's like, I don't know, maybe I'm stretching a little bit more than I anticipated," she said.
Reach is the most common culprit. If the handlebars are too far away, you'll lean forward and lock your elbows, putting pressure on your hands and lower back. If they're too close, you may feel cramped, with your knees coming near the bars on turns. Product pages sometimes list reach or frame measurements, but most riders can't translate those numbers into a feeling. Sitting on the bike translates them instantly.
A quick way to check alignment during a test ride is to close your eyes for a moment while stopped (safely, with your feet down) and notice where you feel tension. Neck? Shoulders? Lower back? Hands? A well-fitting bike should feel like you could hold that position comfortably for an hour. If anything is already complaining after a minute, pay attention.
If you're unsure what a good fit should feel like, sixthreezero's Buyer's Guide walks through the basics of choosing a frame and style, and the fit specialists on the Get Fitted page can help you interpret what you're feeling.
One of the eBike-specific features Diane highlighted is the throttle. Many eBikes give you two ways to get power: pedal assist, where the motor helps as you pedal, and a throttle, which lets the motor move the bike without pedaling. How that throttle is shaped and operated varies, and it's another detail that feels very different in person than it looks online.
"Some eBikes have a twist throttle, some might have a thumb throttle," Diane pointed out. A twist throttle works like a motorcycle grip: you rotate part of the handlebar grip toward you to accelerate. A thumb throttle is a small lever you press with your thumb while keeping your grip steady.
Riders often have strong preferences here, and they don't always match what they expected. Some people find a twist throttle intuitive and smooth, especially if they've ridden scooters or motorcycles. Others find it easy to twist accidentally when going over a bump or adjusting their grip. Thumb throttles can feel more deliberate and precise, but some riders with arthritis or limited hand strength find pressing a lever for long stretches tiring.
On your test ride, use the throttle at low speeds in a safe area. Start gently. Notice how quickly the bike responds and how easy it is to control the power. Try starting from a stop with the throttle, then try easing off it smoothly. If you're particularly interested in throttle-equipped three-wheelers, sixthreezero also has a collection of electric trikes with throttle control.
The point isn't that one style is better. It's that you want the one that feels natural in your hand, because you'll be using it on every ride.
Throttles get a lot of attention, but most eBike riders spend the majority of their time using pedal assist. That makes it worth testing just as carefully, even though Diane's walkthrough focused more on the physical fit of each bike.
Pedal assist systems usually offer several levels, from a gentle nudge to a strong push. How each level feels depends on the bike. On some models the lowest setting is barely noticeable; on others it gives a clear boost the moment you start pedaling. Some systems ramp up smoothly, while others kick in more suddenly. Neither is wrong, but riders who are new to eBikes or a little nervous often prefer a softer, more predictable feel.
During your test ride, cycle through every assist level. Start on the lowest setting and get comfortable before moving up. Notice how the bike feels when you start pedaling from a stop, because that's when a sudden surge can catch you off guard. Then try riding at a steady pace and see whether the assist feels natural or whether you find yourself fighting it.
Also take a look at the display. Can you read it easily while riding? Are the buttons simple to find and press without looking down for long? If the screen confuses you on a test ride, ask staff to walk you through it. A display you understand makes every ride smoother, and it's the kind of thing that's easy to learn with someone standing next to you.
Diane also mentioned wanting to experience "what the brakes feel like." On an eBike, which carries more weight than a traditional bike and can reach higher speeds with less effort, braking deserves real attention.
Brake specs online usually tell you the type, such as mechanical or hydraulic disc brakes, and maybe the rotor size. What they can't tell you is how the levers feel in your hands. How far do you have to reach to grab them? How hard do you have to squeeze? Does the bike slow smoothly, or does it grab abruptly? Is the lever shape comfortable for your hand size?
Riders with smaller hands often find some brake levers sit too far from the grip. Riders with weaker grip strength may prefer brakes that need less force to engage. These are exactly the things you discover in the first thirty seconds of a test ride and that never come up while reading a product description.
Practice a few stops at different speeds during your test ride, including a firmer stop in a safe, open area. You want brakes that make you feel completely in control, because confidence in stopping is what lets you relax and enjoy the rest of the ride.
Another question Diane raised is whether you'll be more comfortable on a fat tire or a standard tire. It's a choice that affects both the feel of the ride and where you can comfortably take the bike.
Fat tires, which are much wider than typical bicycle tires, add cushioning and grip. They roll over gravel, sand, packed dirt, and broken pavement with more stability, and they soak up bumps that would rattle you on a narrower tire. The trade-off is that they're heavier, can feel a little slower to steer, and change the bike's overall handling. You can see examples in sixthreezero's fat tire eBike collection.
Standard tires feel lighter and more nimble. They're often a great choice for smooth pavement, bike paths, and neighborhood riding. They tend to steer more quickly, which some riders love and others find a bit twitchy.
Riding both back to back is the clearest way to decide. Pay attention to how each one steers at low speed, how it feels over a crack in the pavement, and whether the extra stability of a fat tire gives you more confidence. Think back to the shortlist you made of the rides you'll actually do. If your regular routes include rough surfaces or trails, a fat tire may be worth it. If you'll mostly be on smooth paths, standard tires may suit you better.
One of the most relatable moments in Diane's walkthrough came near the end. "I love black," she said. "It's my favorite color, but it's just not the right choice for me."
It's a small comment, but it captures a trap many shoppers fall into. When you're browsing online, appearance is the first thing you notice and the easiest thing to judge. It's natural to gravitate toward the bike in your favorite color or the one with the sharpest photos. And there's nothing wrong with wanting a bike you think looks great. You'll ride more if you love the way it looks.
But color and styling shouldn't make the decision for you. Diane recognized that she'd have a better experience on a different bike, even though the black one appealed to her. She'd rather ride the one that fits her body than look at the one that matches her taste.
Things can look completely different on paper, as she put it. The best approach is to decide on fit first and style second. Narrow your choices to the bikes that feel right, then pick your favorite color among those. Many models come in several colors, so you may not have to compromise at all.
Diane was direct about the cost of skipping the test ride. An eBike is an investment, she said, and if you don't choose wisely, there's a real chance you'll make the wrong choice. That wrong choice leads somewhere predictable.
First comes discomfort. Maybe the reach is too long, the seat is too high, the throttle feels awkward, or the bike is heavier to handle than you expected. Then comes avoidance. You start finding reasons not to ride. The bike sits in the garage. Eventually you start thinking about returning it.
The part Diane emphasized most is what that experience does to your attitude. A bad first eBike can leave you with a negative impression of the whole world of electric bikes. You might conclude that eBikes just aren't for you, when the real problem was that particular bike for your particular body.
That would be a real loss, because the right eBike can change how you get around, how often you exercise, and how much you enjoy being outside. "Don't make that mistake," she said. Spending a little time up front to find the right fit is the easiest way to avoid it.
It's worth noting that sixthreezero does offer a 30-day test ride policy for riders who buy online, which takes a lot of the risk out of ordering. But even with that safety net, getting it right the first time is the better experience. Nobody wants to spend their first month with a new bike wondering whether it's the right one.
Diane didn't frame the right eBike as just a comfortable purchase. She framed it as a way to support the life she wants to lead. The right fit, she said, gives your muscles the appropriate support so you can get outside, get some exercise, and take on hills and trails you couldn't tackle on a traditional bike.
That's one of the most appealing things about electric bikes. Pedal assist doesn't mean you stop exercising. It means you can choose how much effort to put in. On flat stretches you might pedal with little help. On a steep climb you can turn up the assist and keep going instead of walking the bike. Over time, many riders find they ride farther and more often than they ever did on a regular bicycle.
But that only works if the bike fits. A poorly fitting bike makes long rides uncomfortable, which means you'll avoid exactly the rides that make eBikes so rewarding. A well-fitting one makes those long rides feel easy and inviting.
If you're looking for inspiration once you've found your bike, sixthreezero's Ride Ideas articles are full of suggestions for getting more out of every outing.
One of the most honest parts of Diane's video is her story about her own first test ride. She got on the bike and started shaking a little. She was convinced something was wrong with the bike, so she hopped off immediately.
The staff got on it, rode it, and told her there was nothing wrong. They explained what she needed to do differently: pedal a little faster, adjust a couple of things. She tried again. By the end, she said, she walked away feeling comfortable and confident that riding was something she could do and something she should be doing.
That experience is far more common than people admit. The first few seconds on an eBike can feel strange, especially if you haven't ridden a bike in years. The extra weight, the motor engaging, the slightly different balance at low speed: it all takes a moment to get used to. Wobbling at very slow speeds is normal on any two-wheeler, and a little more pedaling speed usually smooths it right out.
This is exactly why an in-person test ride with knowledgeable people nearby is so valuable. If something feels off, someone can tell you whether it's the bike, the setup, or simply a matter of technique. Ordering online and feeling that same wobble alone in your driveway is a very different experience. You might decide the bike is defective or that eBikes aren't for you, when all you needed was a quick tip.
So if you're nervous, that's fine. Diane was too. Go anyway, and give yourself a few minutes to settle in before you judge how a bike feels.
Another reason people avoid test rides is the fear of being pressured into a purchase or feeling silly for asking basic questions. Diane addressed that directly. There's no pressure, she said, and there's no question you can ask that hasn't been asked before.
The team won't make you feel uncomfortable for asking how the pedal assist works, what the display buttons do, or how to adjust the seat. They won't judge you if you need something explained a second or third time, or if you make a mistake on the bike. "That's what the test ride's for," she said.
It helps to come with your questions written down. Some good ones to ask: How far will this bike realistically go on a charge for someone my size on my type of terrain? How does the pedal assist feel at each level? How heavy is the bike if I need to lift it into a car or up a step? What adjustments can be made to the handlebars and seat? What does routine maintenance look like?
You can also ask staff to set the bike up for you before you ride. A seat that's a couple of inches off can make an otherwise perfect bike feel wrong, so let them help you get the basics right before you form an opinion.
Once you've done your research and made the trip, you want to use your time well. Here's a simple approach based on the points Diane raised and the experience of many first-time eBike buyers.
Bring the right gear. Wear the shoes and clothes you'd normally ride in. If you have a helmet, bring it; if not, ask about one, and you can also browse sixthreezero helmets for later.
Ride your shortlist back to back. Comparing bikes minutes apart makes the differences far more obvious. Diane's handlebar realization came precisely because she moved from one bike straight to the other.
Check the fundamentals in order. Start with mounting and dismounting. Then check seat height and whether you can put your feet down. Then grip the bars and notice your reach and posture. Then ride, testing pedal assist levels, the throttle, and the brakes.
Ride long enough to notice discomfort. A quick lap might not reveal much. If possible, ride for a few minutes on each bike and pay attention to how your hands, back, and neck feel.
Try realistic situations. Start from a stop, make tight turns, ride slowly, go over a bump if there's one available, and practice stopping. These are the moments where fit and handling really show.
Take notes. After each bike, jot down what you liked and what bothered you. It's surprisingly easy to mix up details by the end of a visit.
Don't decide on looks alone. As Diane showed with her favorite black bike, the one that catches your eye may not be the one that fits.
Test rides are available at sixthreezero's showroom, and Diane encouraged riders to check the website for current test ride days and times. Schedules can change, so the best place to confirm is the Visit Us page before you head out. When you come, there will be someone knowledgeable with you to answer questions and help with setup.
If you're not near the showroom, you still have options. Sixthreezero's Find a Retailer page can help you locate a dealer where you might be able to see bikes in person. And if an in-person visit isn't possible, a fit consultation through the Get Fitted page, combined with the 30-day test ride policy, gives you a way to try a bike at home with less risk.
For more help comparing models before you go, the Choosing a Bike section of the Bike Advice blog covers frame styles, sizing, and features in more depth. If you're shopping specifically for an older rider or someone with mobility concerns, the eBikes for seniors collection is a useful place to start your shortlist.
Diane's advice comes down to two steps, and you need both. First, do your research. Figure out how you'll ride, what features matter to you, and which bikes belong on your shortlist. Second, come out and experience those bikes for yourself, because the things that make or break an eBike, like handlebar position, reach, throttle feel, brake feel, seat comfort, and overall alignment, are nearly impossible to judge from a screen.
Her own comparison made the case better than any argument could. Two good bikes, both with step-through frames and adjustable seats, both checking most of her boxes. One simply felt right in a way the other didn't, and she'd never have known without sitting on both.
An eBike is an investment in how you get around, how you stay active, and how you spend your time outdoors. Getting the fit right from the start means you'll actually ride it, and riding it is the whole point. So do your homework, schedule a test ride, ask every question you have, and give yourself a few minutes to settle in. As Diane put it, that's how you buy with confidence.
Want more advice like this? Browse the Video Blog for more walkthroughs from riders and the sixthreezero team.
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